Returns & Exchanges
We want you to feel confident in your Matte Collection pieces, which is why we offer a 30-day return window for store credit on all eligible items. Please ensure items are unworn, unwashed, and include all original tags and hygiene liners to qualify for a return.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags and protective seals are intact, and attach the shipping label to the outside.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your store credit will be issued once our warehouse inspects the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing